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Frequently Asked Questions

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Customer Care

What types of payments do you accept?

We accept Visa and Master Card on our website. We hope to offer Pay Pal in the future. If you would like Net 30 Terms please give us a call and we will be glad to help.

What is your billing address?

Our billing address is:
PO Box 997
Avon Park, FL. 33826

What is your physical address?

Our physical address is:
2027 State Road 64 W
Avon Park, FL. 33825

Can I get CAD drawing of your enclosures?

On our web site we offer PDF files of our drawings. We will provide a DXF or DWG drawing if requested. At this time we do not have 3D drawings.

Do I have to pay Sales Tax?

We do not charge sales tax on our products if they are for resale.

Do you have a Face Book Page?

Are you on Linked In?

How can I contact SIMCO?

You can contact us by phone, fax or e-mail.
Our e-mail is simco@simcobox.com
Phone: 863-452-9090
Toll Free: 800-780-9090
Fax: 863-452-6200

How do I place an order?

You can e-mail, fax or phone it in. If you are using a credit card you can place your order on-line.
For stock orders ask for Susan or e-mail her at shipping@simcobox.com
For custom machined parts ask for Mike or send e-mail to mike@simcobox.com

Can I get a Certificate of Compliance?

Yes simply request one. We will fax it to you.

How can I download drawings on your web site?

Find the item you are interested in and on the right side you will see a download box. The drawings are in a PDF format.
If you need a different format or the PDF file is missing please contact mike@simcobox.com.

Do you have Spec Sheets on your Plastic Material?

Products:

Do you have Din Rail enclosures?

No. At this time we do not offer DIn rail mount enclosures. We hope to offer them in the future.

Do you have NEMA Rated enclosures?

No. We do not offer Nema enclosures.

Do your enclosures comes with hardware?

Yes, all enclosures come with required hardware for assembly.

Do you sell PC Board Screws?

Yes, Click here to order.

Do your enclosures have a way to mount my circuit board?

Yes, Most enclosures have molded in PC board bosses. You can also order our PMB's if you need to mount your board in a different location. Click here to order PMB's.

What colors do you offer?

We offer Black, PC Bone Grey (this is considered light grey) Or Dark Grey. We keep only a limited stock of Dark Grey so there my be a lead time for this color. We will notify you if this happens.

What is the Vicat softening temp on your enclosures?

You can find this information in our spec sheets under the section Vicat. Click here to go to our Spec sheets.

Do your enclosures come with rubber feet.

Only the Desk Top and 36 Series Enclosures come with rubber feet. But if you like rubber feet they can be ordered. Click here to order rubber feet.

Are your enclosures and products RoHs Compliant?

Yes all of our products are RoHs compliant.